Delivery

The store has no delivery service of its own. The customer calls a Yandex courier after the order is confirmed ready.

Pickup

Бесплатно из магазина: Республика Казахстан, г. Шымкент, ул. Туркестанская, 38/3.

Yandex Delivery

The customer calls and pays for the courier after the order is confirmed ready.

Important

The store does not call the courier and does not provide delivery services.

Edition of 1 September 2026 · ermart.kz

Delivery terms

The store has no delivery service of its own. It prepares the order and hands it to the Yandex courier arranged by the customer.

1. Delivery area

Availability, cost and timing are determined by Yandex for the customer's address. The store does not calculate the rate or order the courier.

2. Pickup

Pickup is free from the store at: Republic of Kazakhstan, Shymkent, 38/3 Turkestanskaya St. Before visiting, the Buyer should confirm that the order is ready by phone or WhatsApp +7 (708) 935-54-94.

Open the address on the map

3. How to arrange a courier

  • Wait for the store to confirm that the order has been prepared and is ready for collection.
  • Arrange a courier in the Yandex service yourself and enter the store address as the collection point.
  • Give the courier's details to the store if needed for secure handover.

4. Cost and timeframes

The customer pays Yandex directly. Delivery is not included in the order total; Yandex shows the time and rate when the courier is arranged.

5. Receiving the order

On receipt the Buyer checks the number of packages, the integrity of the packaging, the contents and the appearance of the goods. If damage is visible, please record it with a photo or video if possible and note it on the carrier’s documents.

6. Risk of delay

After the order is handed to the courier arranged by the customer, actual timing depends on Yandex, traffic and other circumstances. This does not limit the Buyer's legal right to make claims against the Seller.

FAQ