Payment

Edition of 1 September 2026 · ermart.kz

Payment terms

1. Available methods

• cash on delivery or at pickup;
• invoice payment for corporate clients;
• other methods — only if they are shown at checkout and are actually enabled.

Card payment on the website is not stated as available as of this edition.

2. Product price

The price is shown in tenge and applies when the order is placed. Delivery may be calculated separately. If there is an obvious technical error in the price, the Seller notifies the Buyer before payment or fulfillment and offers to confirm the order at the correct price or cancel it with a refund of any amount received.

3. Corporate orders

Companies and individual entrepreneurs are invoiced after stock, price, delivery and the Buyer’s details are confirmed. The tax document is issued according to the Seller’s applicable tax regime.

4. Payment confirmation

The payment obligation is fulfilled once the Seller receives the funds. The methods available for a specific order and its payment status are shown during checkout.

5. Refunds

Refunds are made by the same method used for payment unless the parties agree otherwise in writing or the law requires another procedure. Full terms are available on the page “Exchange and returns”.

Exchange and returns FAQ